Refund Policy

Shipping and Delivery Policies:

Thank you for visiting and shopping at Flint Apparels. The following are the terms and conditions that constitute our Shipping & Delivery Policy.

 

Shipment Processing Time

 

All orders are processed within 1-2 business days of receipt. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

 

Shipping & Delivery Estimates

 

Shipping charges for your order will be calculated and displayed at checkout.

We use Shiprocket for all our deliveries.

• Shipping Method: Standard Shipping

• Dispatch Time: Your order will be dispatched from our warehouse within 3 to 5 business days after it has been processed.

• Estimated Delivery Time: Once your order is dispatched, it is typically delivered within 5-7 business days for metro cities and 7-10 business days for other locations.

Delivery delays can occasionally occur due to unforeseen circumstances, such as:

• High order volume during sales or holidays.

• Weather conditions or natural disasters.

• Unforeseen courier delays.

We will keep you informed of any potential delays.

 

Shipment Confirmation & Order Tracking

 

You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

 

Damages

 

Flint Apparels is not liable for any products damaged or lost during shipping. If you receive your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

 

International Shipping

 

We currently do not ship outside of India.

 

Incorrect Shipping Addresses & Refused Delivery

 

We make every attempt to validate the shipping address provided at checkout to ensure it is recognized as a valid address. If we cannot validate the address, we will contact you to provide an updated address. If we are unable to get an updated address, the order will be canceled and refunded.

Flint apparels will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.

 

Missing or Stolen Shipments

 

If you did not receive your order, but the shipping carrier has reported that it was delivered, please contact us immediately. We will file a claim with the shipping carrier. We will replace or refund your order when the investigation is complete. Please allow up to 15 business days for the investigation.

 

REFUND POLICY:

Our Return and Refund Policy was last updated 25 September 2025

Thank you for shopping at flintt.in.

If for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.

The following terms are applicable for any products that you’ve purchased from us.

Interpretation and Definitions

Interpretation

The words in which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.

Definitions

For the purposes of this Return and Refund Policy:

“Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to FLINT APPARELS

“Goods” refers to the items offered for sale.

“Orders” means a request by you to purchase goods from us.

“Website” refers to flintt.in, accessible from https://flintt.in

“You” means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel your order within 5 days without giving any reason for doing so.

The deadline for canceling an Order is 5 days from the date on which you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform us of your decision by:

By sending us an email:

We will reimburse you no later than 14 days from the day on which we receive the returned Goods. We will use the same means of payment as you used for the Order, and you will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

The goods were purchased in the last 5 days
The goods are in the original packaging
The following goods cannot be returned:
The supply of goods is made to your specifications or clearly personalized.

The provided good's TAG should not have been broken.

The supply of goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
The supply of goods that are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to Us. You should send the goods to the following address:

Kashika Collection,Tarna Bazar,Shivpur, Varanasi,221003

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us via whatsapp on:

Contact Details: +91-9695963783